A story of an Iowa couple’s generous tip to a flustered waiter has gone viral on Facebook, and for good reason. Makenzie and Steven Schultz, who left a $100 tip on a $66 bill, explained the reasons for the huge tip in a Facebook post.
“So here's the deal,” Schultz writes in the post. “Our service tonight sucked. Took 20 minutes to get water, 40 minutes for an appetizer and over an hour for our entree. People all around us were making fun of the restaurant & how bad the service was. Yeah, it was pretty terrible.”
The Schultz's, both of whom used to be servers, quickly identified the reason for the slow service.
“But, it was very obvious that the issue was being short staffed, not the server,” Schultz wrote. “He was running around like crazy and never acted annoyed with any table. At one point we counted he had 12 tables plus the bar. More than any one person could handle!”
The Schultz’s appreciated the server’s efforts and recalled their days as servers.
“As I sat there and watched him run back & forth and apologize for the wait, I said to Steven... Wow, this used to be us,” the post says. “Waiting tables. I don't miss it at all and I never loved that job. I did it for the tips. Steven and I agreed it would feel good to make this guys night when he would probably be getting minimal to no tips due to slow service. We walked out before he saw this and I'm not posting this for a pat on the back. I'm just sharing this as a friendly reminder to think of the entire situation, before you judge. And always always always remember where you came from.”
The post has been shared well over a million times on Facebook over the last two days.
Here’s a photo of the receipt: