Customer Realizes What Starbucks Drive-Thru Cashier Did, Takes Matters Into Own Hands (Video)
A California Starbucks customer has posted a YouTube video of herself confronting a drive-thru cashier who allegedly stole $212 from her credit card. The video (below) has now gone viral.
Elizabeth Becerra of Victoriaville, California, reportedly visited the Starbucks drive-thru on Jan. 1, the Daily Mail reports. Becerra alleges that the 19-year-old cashier who served her that day made a copy of her credit card information and used it to buy $212 worth of groceries.
Becerra said that the cashier who took her credit card details was identified by security camera footage.
The YouTube video, posted on Jan. 3, shows Becerra returning to the drive-thru with her brother and confronting the young employee.
At the beginning of the video, Becerra's brother asks her what they are going to say to the cashier, and she replies that they are going to "get even."
"I'm going to say, I hope them $212 were worth it of groceries yesterday because I filed a f------ police report and your corporate already knows about it," Becerra says in the video.
After Becerra pulls up to the drive-thru window, the cashier greets her and hands her the order along with her credit card. It is then that the woman tells her that she has been caught red-handed.
"So we got you on camera yesterday at Ralph's for $212, so just know that the cops are coming up here," she tells the employee.
"They recorded your a-- and everything," she continues. "You took a copy of my f------ card the other day on New Year's Day. You know what you did."
The cashier looks shocked and then starts to apologize profusely.
She appears to confess to the theft, offers to give the money back, and begs Becerra not to press charges.
"I'm sorry that I took money from you and your kids," the cashier tells Becerra in the video. "I'm sorry that you had to come up here. I'm sorry that this is inconvenient for you."
"I am a good child," she adds. "I swear I am really good. I really do go to school. I'm 19. I play soccer."
Becerra interrupts her and says: "You went through the $212. You come to Starbucks to get coffee, not to get robbed."
The video has received more than 34,000 views on YouTube in one day.
Becerra has reportedly also posted a copy of the video to her Facebook page with a message warning customers in Lakewood, California, where the incident reportedly occurred, to "keep an eye" on their credit cards.
Credit card and bank information theft constituted about 85 percent of all identity theft cases in the U.S. in 2012, according to data reported by the Bureau of Justice Statistics.