Soylent's products include drink powders and food bars made of soy-based ingredients.
However, due to several reported bouts of sickness in early October, those food bars are currently not for sale.
According to Gizmodo, Soylent customers who had eaten the bars reported getting violently ill afterward, with at least one customer allegedly ending up in the emergency room.
In a statement on its website, Soylent explained that, although it cannot find the cause of the reported illnesses, it does not want to take any more chances with this product.
“After these reports, we have retrieved remaining bars from our consumers and have personally consumed many of the remaining bars without adverse effects,” the company said. "We have also sent them for further microbiological testing and all tests have come back negative."
Soylent added that it will be handing out full refunds to those who have purchased the bars.
“Our customers place an enormous amount of trust in us each and every time they place an order. We in turn owe it to our customers to prioritize their health and well-being above all else,” the company said. "Until we are absolutely certain our products are safe, they will not be shipped."
Soylent expressed its deepest apologies to those who’ve fallen sick and explained that transparency is an important part of its brand identity, adding that it will be sharing insights as its review progresses.
In the meantime, sorry, Soylent Bar fans, but you’ll have to give them up. You can risk it if you want, sure, but is it really worth it? Symptoms appear to hit 3-4 hours after eating the product, so if you just finished one, try and make it to a safe space -- as in, get out of that business meeting and get home!
Although the news is bad for the brand, it’s good of Soylent to step up and do what’s right, so kudos there.